You are here

  1. Home
  2. >
  3. Caravelair and you
  4. > Guarantees and services

Guarantees and services

CARAVELAIR guarantees and services

The partner of your successful vacations, CARAVELAIR is a French brand which has been recognized for over sixty years. It guarantees you carefree vacations with a motorhome that has been tested at each manufacturing step.

Warranty

At CARAVELAIR, all our motorhomes have a two-year warranty including parts and labor. We take special care in manufacturing our products: this is why we offer a five-year watertightness warranty (according to Caravelair warranties: see conditions within our network). Our company is also ISO 9001 certified.

Spare parts

In addition to our CARAVELAIR warranties, we make an After-Sales Service available to you through our distributor network: this is TRIGANO SERVICE, a European platform dedicated to spare parts management. TRIGANO SERVICE covers a 20,000 m² operating area surface and provides a total of 50,000 references, including 30,000 in stock. Over 10,000 km are covered each year in the warehouses for preparation of the 90,000 orders received, which represent 1000 T shipped.

Customer Service Center

A CUSTOMER SERVICE CENTER DESIGNED FOR YOU

Choosing CARAVELAIR means becoming a preferred customer who benefits from a vast European network of distributors; they are always ready to help you get the most out of your leisure vehicle. Our Customer Relationship Service will be happy to welcome you, listen to what you have to say, give you a few tips and, if necessary, provide repair service. To ensure that you receive the best possible attention, we suggest you make an appointment by sending us an email or calling our Customer Relationship Service at 04.75.07.56.50 during the opening hours listed below:

 
from Monday to Friday: 9 a.m. to 12 noon
 

TRIGANO VDL
Customer Service Center
130 route de Lamastre
07300 Tournon sur Rhône
France

Partners

TRIGANO Store, TRIGANO's factory outlet: garden, swimming pool, outdoor, camping and towing equipment.